Is Compass Senior Solutions free for families?

Yes. Compass Senior Solutions is completely free for families. Andrew Mace is compensated by the senior living community after a placement is made, so there is never any cost, obligation, or pressure on the families he works with.

What areas does Compass Senior Solutions serve?

Compass serves Virginia Beach, Chesapeake, Norfolk, Hampton, Suffolk, Newport News, Williamsburg, and the broader Hampton Roads region of Virginia.

What types of senior living does Compass help with?

Compass helps families find assisted living, memory care, independent living, residential care homes, and home care providers throughout Hampton Roads. Andrew helps families find the right fit for their specific situation, needs, and budget.

How is Compass Senior Solutions different from A Place for Mom or other national services?

Unlike national referral services, Compass Senior Solutions is a locally based Hampton Roads advisor. Andrew Mace has personal knowledge of the communities, staff, and neighborhoods in Virginia Beach, Norfolk, Chesapeake, and across the region. Families get hands-on, personalized guidance — not a list of options from a call center.

What if my parent refuses to move to a senior living community?

This is one of the most common situations families face. Andrew can help you explore home care options that allow your loved one to stay home safely, discuss how to approach the conversation about care needs, and be available whenever your family is ready — whether that is tomorrow or several months from now.

How quickly can Compass help in an urgent situation?

For urgent situations — a hospital discharge, a sudden decline, or a safety concern at home — Compass can typically have care options in front of your family within 24 to 48 hours. Call (757) 235-3065 directly for urgent situations.

Find the Right Senior Care Option | Quiz | Compass Senior Solutions

Answer a few quick questions and we'll suggest the type of care that may be the best starting point — along with what to explore next.

Question 1 of 6

What best describes the current situation at home?

Question 2 of 6

How much support do they need with daily personal care?

Question 3 of 6

Are there memory or cognitive concerns?

Question 4 of 6

What does your family's support situation look like?

Question 5 of 6

How important is staying in their own home?

Question 6 of 6

What's your timeline — how soon might care need to begin?

Based on your answers

Not sure what this means for your family?

Compass Senior Solutions helps families across Hampton Roads understand their options and find the right care — at no cost to you. We've guided hundreds of families through exactly this process.

Talk With an Advisor